How to Request Additional Products, Services, or User Expansion

If you are interested in expanding your MX relationship, adding users, or learning about additional products and services, send a request with your goals and expected timeline. This helps MX connect you with the right team faster.

Common expansion requests

• Adding users or increasing access

• Exploring additional MX products

• Discussing expanded use cases or services

• Planning for a new implementation or rollout

What to include

• Company name

• Primary contact name and email

• The product, service, or capability you are interested in

• Whether this is exploratory or tied to an active timeline

• Any relevant business context

Example

Hello, we are interested in adding additional users and learning more about related MX products that support our current implementation. We would like to begin the conversation this quarter. Please let us know the best next step.

What happens next

Your request will be reviewed and routed for the appropriate follow-up. In some cases, MX may coordinate across account and sales contacts depending on the scope of the request.